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Wednesday, October 17, 2007

BPO Industry - Changing Trends In Careers And Jobs

Career Choices: changing trends in careers and jobs

BPO Industry a hot seat for many young people!

There has been growing awareness about the changing trends in today’s fast-paced and exciting world for the youth venturing out to earn a living and gain worthwhile experience while balancing personal interests. The BPO (Business Process Outsourcing) boom is the Indian youth’s newest mantra, as it allows for a lucrative, modern and quick-to-rise opportunities for those eager to work hard-and play even harder!

Yes, the BPO industry not only imparts the necessary training to new entrants but also provides the new recruits with immense possibilities for fun and friendly interaction with peers and seniors by making gym, pool parlor, cafeteria, clubhouse, Internet surfing zones and a host of other facilities extended to them for after-work unwinding.

The phenomenal rise in the popularity of the International BPO industry has been due to the major outsourcing done by multi-national organizations worldwide and India is the chosen base since it has many strengths, chief among which are a vast workforce of educated, English speaking, tech-savvy workforce that are eager to learn and keen to excel; therefore a force to reckon with today.

The BPO industry now provides long-term career growth for young graduates in varied streams and opportunities exist for persons with higher qualifications as well at senior levels. Usually, the BPO industry is more open to fresh graduates than any other field of service and also invests in the fresh workforce by helping the candidate grow from the very first level-that of a customer service officer- to a Head of Program and above in about 4-6 years, depending on performance and ability of the person. For MBA’s, CA’s, persons with HR training, training in Psychology, there are senior positions open at managerial/VP level and lateral moves from various backgrounds like hospitality, retail, customer service is a mounting trend too.

Nasscom reports credit the BPO industry growth at an expected USD 7.3 billion towards the end of 2006; thus, it may well be a veritable training ground for smart Indian youth to learn business communication and problem solving skills.

Article Source: http://EzineArticles.com/?expert=Deepanjolie_Figg

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