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Tuesday, October 16, 2007

Philippine Business Process Outsourcing Scenario by Joem Hughes

The Republic of the Philippines has emerged as an important supplier of labor to the global offshore outsourcing market at the beginning of the new century. This South East Asian country has experienced a Business Process Outsourcing or BPO boom thanks to the demand for offshore call centers, web developers, search engine optimizers, online marketers, programmers, animators and graphic artists. This demand has also encourage Filipino students to study information technology and computer related courses to adapt to the current demand for outsourcing employees.

The country was able to collect more than $2 billion from offshore service generating revenues, placing it third behind India and China a year ago. If you consider that the outsourcing industry in Manila employed just two an a half thousand people and the industry had revenues of merely $24 million at the beginning of the decade, the current figure is a very significant increase. Predictions from many economic experts indicate that this growth in the outsourcing industry will be sustained in the following years.

Over 200,000 Filipino workers were involved in various offshore outsourcing companies last year and that number is expected to reach more than a million this year. Various economic experts have predicted that Business Process Outsourcing in the Philippines will earn about $11 billion and employ more than 900,000 people in the next decade. Good BPO companies similar to AOV Philippines outsourcing will continue to flourish and more Filipinos will strive to join the outsourcing industry in the next following years. As the country's reputation as a hotbed of quality outsourcing employees and services continue to grow, more multinational companies will be encouraged to invest in the Republic of the Philippines.

There are plenty of reasons why the Philippines has emerged as a top Business Process Outsourcing location in the Asia Pacific region. Low cost or wages is one of the main reasons for this phenomenon. For instance, the Philippines has the second-lowest hourly wage for offshoring professionals. Compare that to the wages in Malaysia which are around twice that of the Philippines. A company that wants to hire an online marketer or web designer from a Filipino Business Process Outsourcing company like AOV Philippines outsourcing can save a lot of money. The Philippines also has a larger pool of workers suitable for multinational companies than most Asian countries making it ideal for outsourcing. Since Filipinos are skilled in the English language, outsourcing employees from the country are suitable for multinational companies that need English speaking workers.

The figures clearly show that the Philippines will continue to become a major force in the Asian Business Process Outsourcing industry. The offshoring industry will continue to become a dominant part of the Philippine economy since many young Filipinos aspire to become involved in the different lucrative areas of Business Process Outsourcing. The government of the Philippines has also recognized the trend is making economic and legal reforms that would allow the industry to flourish. Filipino economists understand that the outsourcing industry can improve the standard of living of the citizens.

About the Author

Joem Hughes writes occasional articles on outsourcing at http://outsourcetothephilippines.wordpress.com/. He also currently writes about Philippine boxing and other boxing topics at http://merjoem32-pinoyboxing.blogspot.com . He hopes that his articles will contribute to creating more fans for the sport of boxing and encourage people to try outsourcing.

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