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Monday, October 22, 2007

Knowledge process outsourcing by Mani Malarvannan

Knowledge process outsourcing (KPO) deals with outsourcing of financial research, retail market analysis, business intelligence, etc. The KPO provides skilled and intellectual services to complex problems to different companies. So outsourcing has been taken to higher and more advanced level by KPO. KPO needs analytical and intellectual skills of the experts to solve problem. In comparison BPO is still providing simple work like data entry, data merging, bookkeeping, by following standard procedures

The Market of KPO

Today KPO market is about $1-3 billion and it is expected to increase to 8-10 billion by 2010. KPO covers many areas. Some of the growing areas of KPO include pharmaceutical, biotechnology research, analytical services and market research. Most of the KPO service providers are located in countries such as India, Russia, Israel and China, they employee professionals like Lawyer, MBA graduates, and Engineers. Following are some of services provided by KPO providers:

* Business and Market Analysis
* Business & Market Research
* Pharmaceuticals and biotechnology
* Medical Services
* Legal solutions
* Intellectual Property (IP) Research
* Data Analytics
* Training and Consultancy
* Engineering design and development
* R&D work on various vertical domains
* Various educational services

KPO benefits

There are several reasons for outsourcing and most of which are also relevant for KPO. The primary benefits of KPO are 40-60% of company costs are reduced.. KPO can bring different opportunities that a business may not be aware of. By providing a independent framework the KPO team provides independent judgments that allow businesses to get benefited from their research and advice. Also the KPO providers have been working in different but similar industries they can bring in fresh and innovative ideas. KPO providers offer their clients an opportunity to interact with some of the best brains in the profession without having to hire them permanently. Often the clients may not be able to find the skilled professionals that they need for the job and KPO provides them access to top quality and high-level intellectuals. Good KPO service providers are able to provide excellent infrastructure, multiple delivery modes such as offshore and onshore and can scale up or down their resources. Businesses of all sizes can benefit from KPO as it allows them to chart a course of growth and expansion with the support of the service providers. KPO allows companies from across the world to come closer and create a global business community.

About the Author

Mani Malarvannan is cofounder of Cybelink, a company specializes in small business financial and accounting outsourcing like Bookkeeping, Tax, Accounts Payable, Accounts Receivable, etc. For more info visit www.cybelink.com

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